Key Benefits
Performance Tracking
Monitor long-term agent success rates and reliability metrics
Custom Metrics
Define business-specific KPIs for product managers and compliance teams
Drift Detection
Identify when agent performance degrades over time
Audit Preparation
Export logs and reports for regulatory compliance and audits
Implementation Steps
1
Define Success Metrics
Establish KPIs aligned with business objectives
2
Set up Monitoring Dashboards
Create real-time visibility into agent performance
3
Implement Automated Evaluations
Schedule regular agent assessments
4
Generate Compliance Reports
Produce audit-ready documentation and reports
Related Resources
- Live Agent Protection - Production monitoring setup
- Dashboard - Access monitoring dashboards and reports
- Agent Development - Initial performance baselines